Appliance Repair FAQs
Q. What types of appliances does Advanced Appliance service?
A. We service all types of major home appliances including but not limited to, Freezers, Cooktops, Washers, Dryers, Dishwashers, Disposals, Refrigerators, Ovens and Ranges. Check out our Service page for more info on which brands we service.
Q. WhatDo you buy or sell New or Used Appliances?
A. NO. We are a repair company only. However, if you need suggestions, we are always happy to help.
Q. WhatWhat is your response time? How soon can I have service?
A. If you call by 9:00 am we will do our best to schedule your appointment today, but will certainly schedule the appointment for the next business day.
Q. How will I know when you will arrive?
A. Your time is important to us. All appointments are scheduled within a two or three-hour window for your convenience. We normally give a courtesy call approximately 10 -20 minutes before arrival.
Q. How do you charge?
A. We charge a service call to come out and includes an estimate of the work required for your appliance. We base all of our prices off the Major Appliance Service National Price Guide. By using this guide, we ensure that our customers are getting the best possible repair price for their dollar.
Q. How do I know if my appliance is worth repairing?
A. We can help by giving the unit a full diagnostic check to see if your appliance is worth the repair. With over 20 years worth of field experience we will let you know, from a professional standpoint, if the cost of the repair is a better value than replacing the unit. If at that point you choose not to have any work done, or the unit is not repairable, you would just be responsible for the service call.
Q. Will I be charged another Sevice Call again if the technician has to return due to non-stocked parts?
A. Absolutely not!
Q. How can I pay for the repair or put on account for service?
A. We accept Major Credit Card, Checks or even Cash. We only set up billing accounts, or Non-C.O.D accounts, with customers with specific need “ Landlords, Apartment Buildings ect.” and whose credit application has been approved. Some exceptions do apply, so please contact our office and we will be able to help you with further information.
Q. Will my appliance be fixed the same day?
A. All of our trucks are stocked with 95% of the current, fast - moving parts. We do this to be able to fix your appliance the same day. Although we stock as many parts as we can on our trucks, occasionally we do have to order parts from our distributors, which sometimes can take one to five business days.
Q. What kind of warranty do you offer?
A. We have a one year warranty on parts and labor!
Advanced Appliance Service
offers top quality repairs for your household appliances. We use only genuine factory parts on all of our repairs and back
up all work with a
1 Year Parts & Labor Warranty
Family owned & operated with over 25 years in the business, we offer a level of expertise to put the homeowner's mind at ease.
